thanks for the response. i think that any agent who believes that their only value-add to their client is having access to the MLS and being a tour guide (with a license) is lacking confidence and self esteem. If we as the agents don’t demonstrate confidence in our skill sets, then why should our customers?

The old tactics you’ve discussed is what always turned me off to real estate brokers. It’s like why have all these obstacles or secrets. How are you gaining my trust this way? But if you give me what I actually want and are personable then I feel compelled to work with you. This is exactly what has happened with a certain agent I’m working with. lol

Another great article. It’s refreshing to read when a sales professional finally gets it.